Terms of Service

Effective September 5, 2026. These terms are a contract between you and Quote and Sign ("we", "us"). By creating an account or using the service you agree to them. If you use the service for a company, you confirm you may bind that company.

1. What the service is

Quote and Sign lets you write a proposal or quote, send a link to your client, and receive an electronic acceptance. We provide the tool. We are not a party to any agreement between you and your client, we do not review proposals, and we give no legal, tax or business advice. The words, prices and terms in a proposal are yours.

2. Accounts

• You sign in with a one-time link sent to your email. Keep that inbox secure; anyone with access to it can use your account.
• You must be at least 18 and provide a working email address. One person may hold one account; a Business plan may add team members who each use their own email.
• You are responsible for everything done through your account, including by team members you invite.

3. Plans, trials and billing

• New accounts get a 14-day trial of the Pro plan. When it ends the account moves to the Free plan; nothing is deleted, and signed proposals stay online.
• Paid plans are billed monthly or yearly in advance through our payment provider, Polar, which is the merchant of record and handles payment details and applicable sales tax. We never see your card number.
• Prices are shown on the pricing page and in your account before you pay. We may change prices with at least 30 days' notice by email; changes apply at your next renewal.
• You can cancel at any time from your account. Cancelling stops future charges; the current period runs to its end and is not refunded, except where the law requires a refund or we choose to give one.
• Unlimited proposals on paid plans means unlimited for ordinary business use. Automated or bulk creation, or use as general storage, is not ordinary use and we may limit it after telling you.

4. Electronic acceptance

When a client accepts a proposal, we record the name they typed, their email address, the time, their IP address, the consent sentence they saw, the options they chose, and a cryptographic fingerprint of the exact proposal content. That record is made available to both parties and is designed to meet the requirements of the Canadian PIPEDA and provincial electronic commerce laws, the United States ESIGN and UETA acts, and the EU eIDAS regulation for ordinary electronic signatures.

Whether a given acceptance is binding depends on the laws that apply to you and your client, the content of the proposal, and facts we do not control. We do not guarantee that any acceptance is enforceable. If a document needs a witnessed, notarised or qualified signature, use a service designed for that.

5. Your content

• You own what you put in the service. You give us the limited licence needed to store it, show it to the people you send it to, email copies, and produce PDFs, for as long as your account or the signed record exists.
• You are responsible for having the right to use everything you upload, including logos and images, and for what your proposals say.
• Signed proposals are a record for two parties. If you delete your account, drafts and unsigned proposals are removed, and signed proposals remain readable at their links with your contact details removed, so your former clients keep their copy.
• You can export everything at any time as JSON and PDF.

6. Acceptable use

The Acceptable Use Policy is part of these terms. In short: no illegal content, no fraud or impersonation, no spam, no malware, no use of the service to store files, and nothing that harms the people you send proposals to. We may remove content, suspend or close accounts that break it, and we may report unlawful activity.

7. Availability and changes

We aim for the service to be available at all times but do not promise it. We may change or discontinue features. We will give reasonable notice of changes that remove something you rely on, and you can export your data at any time.

8. Open source

The software is released under the GNU AGPL v3. You may run your own copy under that licence. These terms cover the hosted service only.

9. Disclaimer of warranties

The service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and that the service will be uninterrupted or error-free. Some jurisdictions do not allow certain disclaimers; in that case they apply to the extent permitted.

10. Limitation of liability

11. Indemnity

You will defend and indemnify us against claims, losses and costs (including reasonable legal fees) arising from your content, your proposals, your dealings with your clients, or your breach of these terms.

12. Termination

You may close your account at any time from the Brand page. We may suspend or close an account for breach of these terms or the Acceptable Use Policy, for non-payment, or where required by law. Sections 4, 5, 9, 10, 11 and 14 survive termination.

13. Changes to these terms

We may update these terms. For material changes we will email account holders at least 14 days before they take effect. Continued use after that date is acceptance of the new terms.

14. Governing law

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Courts located in Ontario have exclusive jurisdiction, except that either party may seek an injunction anywhere. If you are a consumer with non-waivable rights under the law of your own country, those rights are unaffected.

15. Contact

Use the contact form. Reports about a proposal page or email go through the same form and are handled first.